Return Policy
At Aqua Puck LLC, your satisfaction is our priority.
Unused Product
Must be unused and in original sealed packaging
30-Day Window
Return request within 30 days of purchase
100% Refund
Full refund to your original payment method
Original Packaging
Must be returned in its original sealed box
WE ACCEPT RETURNS IF:
- Product is unused
- Original sealed packaging
- Within 30 days of purchase
WE DO NOT ACCEPT RETURNS IF:
- Product has been opened or used
- Original sealed packaging
- 30-day period has expired
Return Shipping
Return shipping costs are the responsibility of the customer. Aqua Puck LLC is not responsible for damage or loss during return shipping. We recommend using a trackable shipping method.
Refund Processing
Once we receive and inspect your return, we will notify you within 1-2 business days. Approved refunds are processed within 5-7 business days.
Received a Damaged or Wrong Item?
Contact us within 7 days of delivery and we will replace it at no extra cost to you.
Phone
702-528-5182
This is the heading
info@aquapuck.net
Hours
8am – 8pm, every day